Delete your account and data

Last updated: 27 June 2026

You can delete your Twinpact account and the personal data associated with it at any time. This page explains how, both from inside the app and by contacting us.

Delete from inside the app

1. Open the Twinpact app and sign in.
2. Go to the Profile tab.
3. Tap Delete account.
4. Type the confirmation word shown on screen, then confirm.

Your account is deleted right away and you are signed out.

Request deletion by email

If you no longer have the app installed, email support@twinpact.app from the address linked to your account and ask us to delete it. We will verify your request and complete the deletion within 30 days.

Delete only some of your data

You don't have to delete your whole account to remove data. Inside the app you can delete:

• Memory photos - open a memory photo and tap the trash icon.
• Notes you wrote on a challenge - long-press your own note and choose delete.
• Couple-made challenges and important dates you created.
• Your couple name and photo - edit them at any time.

For any wider request to delete part of your data, email support@twinpact.app and we'll handle it within 30 days.

What is deleted

When your account is deleted, we delete or anonymise your personal data - including your account details, your couple profile and activity, notes, important dates, and any memory photos you added. We may retain a limited amount of data only where the law requires it. See our Privacy Policy for full details.